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1. Can I try the perfume before buying it?
1. Can I try the perfume before buying it?
Unfortunately, it is not possible to try the perfume before purchase. However, we do provide detailed descriptions with top, middle and base notes for each fragrance. Our customers often find that our descriptions are very accurate, which helps them choose the ideal fragrance. What's more, we offer a simple return policy if the fragrance doesn't meet your expectations.
2. Are the fragrances authentic?
2. Are the fragrances authentic?
Yes, we guarantee the 100% authenticity of all our fragrances. We work exclusively with authorized distributors and renowned brands, so you can be sure you're buying a high-quality, original product.
3. What is the store's delivery zone?
3. What is the store's delivery zone?
We deliver throughout Europe, ensuring that our products arrive quickly and safely in any European country. Wherever you are, our store is ready to meet your needs with efficient, reliable delivery.
4. How can I be sure that the perfume is in stock?
4. How can I be sure that the perfume is in stock?
If you have been able to finalize your purchase, it means that you have secured your product. We update our stock in real time, so if the fragrance is available on the site and your order is confirmed, it means the product is in stock and ready to ship.
5. How does delivery work?
5. How does delivery work?
We offer fast delivery with an average delay of 3 to 5 working days after dispatch. All our shipments come with a tracking code so you can follow the progress of your delivery in real time. We are committed to delivering quickly and safely.
6. What should I do if the perfume doesn't suit me after I've received it?
6. What should I do if the perfume doesn't suit me after I've received it?
We understand that choosing a fragrance is a personal choice. If you are not satisfied with your purchase, we have a simple return policy. You can return the product within 10 days and choose another fragrance or request a refund.
7. Why should I buy a perfume online rather than in a store?
7. Why should I buy a perfume online rather than in a store?
Buying perfume online offers several advantages, such as access to a wide selection of fragrances and exclusive offers not available in stores. What's more, you can read other customers' reviews to help you make the right choice.
8. Are perfumes competitively priced?
8. Are perfumes competitively priced?
Yes, our prices are competitive and we regularly offer special promotions. Our aim is to offer you the best value for money with high-quality, authentic fragrances.
9. What kind of customer service does the store offer?
9. What kind of customer service does the store offer?
We are committed to providing the best experience for our customers. Our customer service team is available to answer all your questions before, during and after your purchase. You can contact us via our helpdesk for quick and efficient assistance.
10. What methods of payment are accepted at Amour Parfum?
10. What methods of payment are accepted at Amour Parfum?
Visa
Mastercard
American Express
Maestro
Cartes Bancaires (France)
Bancontact (Belgium)
SOFORT (Germany, Austria)
Giropay (Germany)
eps (Austria)
iDEAL (Netherlands)
Apple Pay
Google Pay
Shop Pay
Klarna (payment in instalments in some countries)